Terms and Conditions

About Us:

The website www.mimosartesanato.pt is domiciled in Portugal and belongs to Viviana Escobar do Val.


Viviana Escobar do Val – N.I.F 233 180 133
Phone: (+351) 926 962 672
Email: mimos.artesanatocafe@gmail.com

Legal Form: Business in Sole Name.

Complaint book:




These Terms and Conditions govern the use of the website www.mimosartesanato.pt and any commercial transaction carried out through the online store between the Final Consumer and (“Mimos”).

Mimos will be the entity responsible for selling the articles on the website www.mimosartesanato.pt, and all e-commerce services are only available to end consumers, with purchase not being made for resale purposes.

The navigation of the website www.mimosartesanato.pt and the purchase of any product disclosed therein implies the acceptance of these Terms and Conditions.

When using the website www.mimosartesanato.pt and placing an order on it, the User:

• You declare that you have read and agreed to these Terms and Conditions, without the need for any subsequent act or consent;

• You declare that you are at least eighteen (18) years of age and/or of legal age in the jurisdiction of your residence;

• Declares that it has the legal possibility to contract and use its own means of payment;

• Declares that it will not make fraudulent use of the website, contrary to the law or good customs;

• Declares that he accepts that Portuguese legislation will govern any conflict with the consumer, without prejudice to legal provisions to the contrary, community directive or international treaty.


All personal information provided to the website www.mimoartesanato.pt will be treated under the terms of our Privacy Policy, which you can consult on the same website.

All personal information provided to the website www.mimosartesanato.pt will be treated responsibly, and will not be used for any purpose other than providing the best service to the User.

With the exception of the provisions of the Privacy Policy, namely for processing the User’s order, Mimos guarantees not to share any personal information with third parties without the User’s prior consent.


Mimos reserves the right to modify the terms and conditions contained in this legal information.



All prices on the website www.mimosartesanato.pt are presented in EUR/€.

The price shown for each product on the website www.mimosartesanato.pt does not include its transport costs, but includes the Value Added Tax (VAT) rate in force in Portugal at the time of acquisition, applied to all intra-community purchases.


Mimos urges the User not to make the payment by any other means not specified on the website www.mimosartesanato.pt. If you try to do so, Mimos cannot be held responsible for the loss of payment, or any other damages that may arise therefrom.

On the website www.mimosartesanato.pt you can make the payment through the following means:

a) Bank Transfer

b) Multibanco reference

c) Paypal


If the User places an order and wishes to cancel it, he/she must contact MMimos, via e-mail mimosartesanatocafe@gmail.com or telephone (+351) 926 962 672, and request the cancellation of his/her order so that it is not shipped. If the order has not yet been shipped, it will be canceled and Mimos will seek to reimburse the User within 5 (five) days.

If the cancellation request is successful, the User will be notified by email of this decision and the cancellation will be processed at no cost to the User.

If the cancellation request is not possible because the order has already been shipped, the products will be sent to the User who, if he/she maintains his/her intention to cancel the order, must refuse to receive them, processing the refund under the terms However, in this case, the User must bear the costs of returning the products.

If the order has already been shipped and the items ordered are items whose characteristics compromise their quality, returns will not be accepted.

For more information on the consumer’s right of free termination, please consult the provisions of Decree-Law No. 24/2014, of 14 February.


Shipping costs are calculated at the end of each order based on the weight of the order and the place of destination, with a minimum value of €4.50.